Betting Rules

These Betting Rules explain the general conditions that apply when using betting and gaming services provided by Rolling 22 Casino. Please read them carefully before opening an account, depositing funds or placing a bet. By using the service, you acknowledge that you understand and agree to follow these rules, together with any other terms that apply to your account and the individual game or betting product.

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1. General betting conditions

These rules are intended to provide a clear and consistent framework for using Rolling 22 Casino. They apply to all eligible betting activity carried out through the website or any other approved channel made available to you. Individual games, markets or promotions may also have additional rules. Where a specific game rule or market rule differs from a general rule, the specific rule will generally apply to that game or market.

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You are responsible for reading the relevant information before placing a bet. This includes the available odds, stake information, market description, minimum or maximum limits where shown, settlement method and any applicable restrictions. If you do not understand a rule, do not place the bet until you have checked the information or obtained clarification through the available support options.

You must be legally permitted to use gambling services in the place where you are located. Gambling laws can differ between Australian states and territories and may also apply differently depending on the type of product being offered. You are responsible for checking the laws that apply to you and for ensuring that your use of the service is lawful.

You must provide accurate, current and complete information when registering and when maintaining your account.
You must use only one personal account unless an authorised exception has been provided.
You must keep your login details private and must not allow another person to use your account.
You must not place bets on behalf of another person or allow another person to control your betting activity.
You must follow all applicable terms, game rules, account requirements and responsible gambling measures.
You must not use the service if you are under the applicable legal gambling age.

Rolling 22 Casino may apply account, product or transaction checks where required for security, identity verification, legal compliance, fraud prevention or responsible gambling purposes. You may be asked to provide information or documents before certain services can be used. Any information requested should be supplied accurately and within the required timeframe.

2. Placing and confirming bets

Checking your bet before confirmation

Before confirming a bet, carefully check the selected game, market, outcome, odds, stake and any other details displayed on the bet slip or confirmation screen. A bet is normally treated as an instruction to place a wager only after you have selected the confirmation option and the system has accepted it. You should retain any reference, confirmation or transaction information shown after placement.

A bet may not be accepted if your account is restricted, suspended, closed, under review or subject to a relevant limit. A bet may also be refused or cancelled where there is a technical issue, an obvious error, a market closure, a connection problem, suspected misuse or another valid operational or legal reason. An amount displayed in a bet slip is not, by itself, proof that a bet has been accepted.

Odds, stakes and limits

Odds and available selections may change before a bet is confirmed. The odds or terms applying to an accepted bet will normally be those shown at the time the bet is accepted, unless the specific product rules state otherwise. If a price, result, market description or other information is clearly incorrect, the relevant bet may be reviewed and handled in accordance with the applicable rules.

Different products may have different stake requirements, payout limits, maximum exposure rules or account restrictions. Any applicable limits should be displayed before you confirm a bet or explained in the rules for the relevant product. Rolling 22 Casino may set, change or apply limits where permitted. A bet that exceeds an applicable limit may be rejected, reduced or otherwise handled under the relevant product terms.

Technical interruptions and errors

You should not attempt to place the same bet repeatedly if the website appears slow or stops responding. First check your account history, bet history or confirmation records. If a duplicate bet is accepted, each accepted bet may be treated as a separate transaction unless the applicable rules provide otherwise.

A technical interruption does not automatically cancel an accepted bet. Equally, a failed or incomplete transaction does not automatically mean that a bet was accepted. Transactions are assessed using the available system records and other relevant information. Where an error affects a bet, the outcome will be managed fairly and in accordance with the applicable rules.

3. Results, settlement and payments

Determining results

Bets are settled using the official result or settlement information relevant to the game, event or market. The applicable product rules will explain how results are determined, including how cancellations, postponements, abandoned events, void selections, ties, incomplete games or other unusual circumstances are handled.

Where a result is corrected, amended or later found to have been based on inaccurate information, the settlement may be reviewed. A settlement made in error may be corrected where permitted. If your account is credited or debited incorrectly, the adjustment may be made after the issue is identified. You should report any suspected settlement error promptly rather than spending or withdrawing funds that may have been credited by mistake.

A winning bet is paid according to the accepted odds and the applicable product rules.
A losing bet is deducted from the available account balance after settlement.
A void or cancelled bet is generally returned without a win or loss, subject to the relevant rules.
Where part of a bet is affected by a void or cancellation, the remaining part may be settled under the product rules.
Any displayed balance remains subject to pending transactions, verification checks and corrections of genuine errors.

Account balances and withdrawals

You should check your account balance and transaction history regularly. Deposits, bets, winnings, refunds, adjustments and withdrawals may appear as separate entries. A withdrawal request may be subject to identity, payment method, security, anti-fraud and responsible gambling checks. The payment method used may also need to be held in your name or otherwise verified.

You must not use the service to move funds for another person or for an unlawful purpose. Rolling 22 Casino may delay, reject or review a transaction where there are concerns about account ownership, payment source, fraud, money laundering, multiple accounts, chargebacks or other prohibited conduct. Any action taken will be handled under the applicable terms and legal obligations.

4. Fair play, account security and responsible gambling

Fair and honest use

You must use the service honestly and fairly. Prohibited conduct may include using another person's account, creating multiple accounts to obtain an unfair advantage, manipulating a game or betting process, exploiting a software or pricing error, using automated tools without permission, interfering with the website, or coordinating activity intended to defeat security or betting controls.

You must not provide false information, conceal relevant account details, use funds obtained unlawfully or assist another person in evading account controls. Suspected cheating, collusion, fraud or other misuse may result in a bet being reviewed, an account being restricted or activity being referred for further investigation. Any action will be taken in accordance with the applicable terms and legal requirements.

Account security

Keep your password, verification codes and other account information secure. Use a strong password and avoid sharing it with anyone. If you believe that another person has accessed your account, change your password as soon as possible and use the available support process to report the concern. You should also review recent bets, deposits and withdrawals for activity you do not recognise.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you begin and only gamble with money you can afford to lose. Do not increase your stakes to chase losses, borrow money to gamble, gamble when upset or use gambling to manage financial or personal problems.

Set personal spending and time limits before gambling.
Take regular breaks and avoid gambling when tired, distressed or under the influence of alcohol or other substances.
Keep gambling separate from essential household spending.
Monitor your deposits, bets, losses and time spent using the service.
Use available account controls, limits, breaks or self-exclusion options if gambling is becoming difficult to manage.
Seek independent support if gambling is affecting your finances, relationships, work, health or wellbeing.

If you believe you may be losing control, stop gambling and use the responsible gambling tools available through the service. You can also seek help from an appropriate independent Australian gambling support organisation or a qualified health professional. Asking for help early can make it easier to regain control.

Questions and disputes

If you believe a bet has been accepted, settled or recorded incorrectly, review your bet history and keep the relevant reference details. Raise the issue through the available support channel as soon as possible, providing a clear explanation and any supporting information. Complaints are reviewed using account records, transaction data, game or market information and the rules that applied at the time.

These Betting Rules should be read with the full website terms, privacy information, responsible gambling information and any specific rules displayed for the product you use. Rolling 22 Casino may update its rules when necessary. The version and terms applicable to an accepted bet will generally depend on the information available when that bet was placed, subject to corrections, legal requirements and the relevant product rules.