Responsible Gaming

Rolling 22 Casino is committed to encouraging a safe, balanced and informed approach to gambling. Gambling should be an enjoyable leisure activity, not a way to make money, solve financial problems or cope with stress. Before you play, understand the risks, set personal boundaries and only gamble with money you can afford to lose.

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Gamble for entertainment

Online gambling involves risk. There is no guaranteed way to win, and past results do not predict future outcomes. Every bet or game is an independent activity, and a result that has not occurred recently is not more likely to occur next. Treat any money spent on gambling as an entertainment expense rather than an investment.

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Only gamble when you are in a suitable frame of mind and able to make clear decisions. Avoid playing when you are upset, tired, affected by alcohol or other substances, or trying to escape personal difficulties. Take regular breaks and make time for other activities, relationships and responsibilities. Gambling should fit comfortably within your lifestyle and should never take priority over essential expenses.

Set a personal budget

Decide how much time and money you are prepared to spend before you begin. Your gambling budget should come only from disposable income after essentials such as rent or mortgage payments, food, utilities, transport, education, debt repayments and other commitments have been covered. Do not use borrowed money, credit intended for essential costs, savings set aside for important goals or money needed by other people.

Set a spending limit for each session, day, week or month.
Set a time limit and stop when it expires, even if you are winning or losing.
Keep a record of deposits, bets, wins and losses so your activity remains visible.
Never increase your budget because you have lost money or because you believe a win is due.
Do not chase losses by continuing to gamble or placing larger bets.
Avoid gambling as a way to earn regular income or recover debts.

Tools to help you stay in control

Rolling 22 Casino may make safer gambling features available through your account or customer support channels. Depending on the feature, you may be able to set deposit, wagering, loss or session limits, take a temporary break, or request that your account be closed. Read the terms of each tool carefully before confirming it, including when it starts, how long it applies and whether it can be changed.

Use limits before you play

A limit is most useful when it is selected before gambling begins. Choose an amount that reflects your actual budget, not an amount based on what you hope to win. Consider using more than one control, such as a financial limit combined with a session reminder or time limit. If you find yourself regularly reaching a limit, treating it as a target or trying to work around it, stop gambling and seek support.

Take a break or close your account

If gambling no longer feels enjoyable or manageable, consider taking a break. A temporary break can provide time to review your habits without the pressure of making another gambling decision. If you believe you need to stop, you can request account closure or self-exclusion through the available account or support process. Tell us clearly what you need, and do not create another account or use another person’s account to continue gambling.

Account restrictions are intended to support your decision to take a break. They are not a substitute for professional assistance, financial advice or personal support. If you are worried about your gambling, combine account controls with help from a qualified service, counsellor, financial counsellor or trusted person.

Recognising when gambling may be a problem

Problem gambling can develop gradually. A person may spend more time or money than intended, hide their activity or feel unable to stop even when gambling is causing harm. Concern is not limited to the size of a loss. Gambling may be a problem when it affects your mood, relationships, health, work, study, finances or ability to meet everyday responsibilities.

Possible warning signs

Thinking about gambling frequently or feeling restless when you cannot gamble.
Needing to gamble for longer or spend more to achieve the same excitement.
Trying to win back losses by gambling more often or increasing the amount of a bet.
Gambling with money intended for bills, food, rent, savings or other necessities.
Borrowing money, selling possessions or using credit to fund gambling.
Hiding gambling activity, losses, transactions or account information from people close to you.
Feeling anxious, guilty, irritable, low or stressed because of gambling.
Missing work, study, appointments or family commitments because of gambling.
Arguing with family or friends about gambling or withdrawing from usual activities.
Attempting to stop or cut down but repeatedly returning to gambling.
Using gambling to cope with loneliness, sadness, anxiety, boredom or other difficult feelings.

You do not need to wait for a serious financial loss before asking for help. If any of these signs apply to you, pause your gambling and speak with someone you trust. A qualified support service can help you understand what is happening and discuss practical next steps without judgement.

Support for you, your family and friends

Support is available for people who gamble as well as for partners, relatives, friends and other people affected by gambling. In Australia, you can seek assistance through Gambling Help Online, state or territory gambling support services, a general practitioner, a mental health professional, a financial counsellor or another qualified support provider. These services can help with behaviour change, emotional wellbeing, financial concerns, relationship difficulties and planning a break from gambling.

If you are supporting someone else, choose a calm time to talk and focus on the effects of gambling rather than blame. Explain what you have noticed, listen to their response and encourage them to seek professional support. Protect your own finances and wellbeing. Do not provide money to cover gambling losses, agree to secrecy or take responsibility for another person’s gambling decisions.

Practical steps if you are concerned

Stop gambling and avoid making further deposits or bets while you consider your options.
Use available limits, a break or account closure process.
Tell a trusted person what is happening and ask them to help you stay accountable.
Review your bank accounts, payment methods, subscriptions and recent gambling transactions.
Prioritise essential bills and obtain independent financial counselling if debts or financial pressure are involved.
Contact a recognised gambling support service or health professional for confidential guidance.
If gambling is connected with severe distress, thoughts of self-harm or an immediate safety concern, seek urgent assistance from emergency or crisis services.

Asking for help is a positive step and does not mean you have failed. Gambling-related harm can affect anyone, and support can be useful whether you want to reduce gambling, take a complete break or understand how gambling has affected your life.

Our safer gambling responsibilities

Rolling 22 Casino aims to provide clear information and promote responsible gambling. We expect players to provide accurate information, use their own account and payment methods, and comply with applicable eligibility and account requirements. Gambling is not available to people who are under the legal gambling age or otherwise not permitted to participate under applicable laws.

We may provide information about safer gambling, account activity or available controls through the website or account support process. The availability, operation and application of particular features may depend on applicable requirements and the account process in use. We may also take steps where activity raises responsible gambling, identity, account security or legal compliance concerns.

Protect your account and personal information

Keep your login details private and do not allow another person to gamble through your account. Use appropriate privacy and device security settings, particularly on shared devices. If you believe another person has accessed your account or payment details, stop using the account and contact support through the channels displayed on the website. Our Privacy Policy explains how personal information is handled.

Responsible gambling is a shared commitment. We encourage you to use the available tools, monitor your behaviour and ask for help early. If you have questions about a safer gambling feature, account break, self-exclusion request or the information on this page, contact Rolling 22 Casino through the support options shown on the website. We will handle your request in accordance with applicable requirements and our account procedures.